Sandra M. Kahle

HIGHLIGHTS OF QUALIFICATIONS:

• Trained in Alternative Dispute Resolution, Business Management, Human Resources, and Finance
• Regularly engaged in facilitating administrative and pre-hearing issues
• Experienced in working with parties emotionally involved in alternative dispute resolution processes
• Familiar with a variety of labour relations issues
• Diplomatic and tactful individual with good listening skills
• Ability to draw out parties' underlying issues
• Well organized, with ability to prioritize and pay attention to detail

EDUCATION:

Bachelor of Arts

University of British Columbia: 2006 to present

Senior Certificate in Business Management

British Columbia Institute of Technology: 2006 to present

Certificate in Business Management, Hons.

British Columbia Institute of Technology: 2006

Certificate in Human Resource Management, Hons.

British Columbia Institute of Technology: 2006

Court Mediation Practicum (CMP)

Small Claims Court Mediation Program (Mediate BC Society): 2006

Associate Certificate in Mediation (ACM), Hons.

British Columbia Institute of Technology: 2005

EXPERIENCE:

Administrator & Mediator

Sanlaing Dispute Resolution Limited: 2001 to present
Responsibilities: Coordinate and facilitate ADR files; front-line client contact; maintain excellent client relations; troubleshoot pre-hearing issues; process arbitration awards. Familiar with administration of diverse types of files including corporate-commercial, contract and workplace disputes (grievances, unjust dismissal actions, harassment claims) and highly-confidential files of a sensitive nature.

Coordinator, Western Canada

ADR Chambers Limited: 2001 to 2003
Responsibilities: Coordinate and facilitate ADR files for retired judges and senior counsel; front-line client contact; maintain excellent client relations; troubleshoot pre-hearing issues.

Other Administrative Experience

Westcoast Energy, BC Hydro, Insignia: 1995 to 2001
Responsibilities: Project coordination for Year 2000 task force; international client relations; concurrent administrative support for 40+ companies; database management.

VOLUNTEER:

Unit Leader & Treasurer, Girl Guides of Canada: 1999 to 2006